How do I cancel my order? November 09, 2020 07:29 Updated Please Contact Us promptly to request to cancel your order. Once an order has been dispatched, it can not be cancelled, and the ordered product must instead be returned for a refund. If you wish to return, please follow our return to refund process. Related articles How do I return an item and get a refund? Can I get a refund for the price difference since its lower now? Do you have the same price online and in the store? Is delivery outside Singapore allowed? Why my order is delayed?