[Online] Return & exchange policy

Channel: Online

We want you to love your purchase! If you’re not completely satisfied, we’ve got you covered with our hassle-free return and exchange policy. Please take a look at our guidelines to ensure a smooth and easy process.

Please note that exchange and refund for online purchases cannot be done in-store. All exchanges and refunds for online purchases must be processed through our online return system.

Key Points to Remember:

• Return Request Deadline: You must submit a return request within 14 days from the purchase date.

• Exchange/Refund Deadline: Any exchanges or refunds must be completed within 30 days from the delivery date including the item drop-off.

• Requests submitted after 14 days or with no updates within 30 days will unfortunately be rejected or cancelled.

Return, Exchange, and Refund Policy:

	You must submit a return request within 14 days from the purchase date
	Non-Returnable/Non-Exchangeable Products Gift Cards Sale or discounted items (eligible for exchange only) Items purchased as part of a set (must be returned as a complete set) Items that are altered *Please note that the list of non-returnable products may vary, and additional items may be non-returnable. For the most up-to-date information, please refer to this page to determine the eligibility of an item.
	Products must be: Unworn, unwashed, and unused In their original packaging with all tags intact
	Return/Exchange Process: If you haven't submitted a return form yet, please follow this link for a step-by-step guide.
	Your refund will be credited to the original payment method. Please note that the initial shipping fee will not be refunded.
	Stock Availability and Exchanges: We cannot guarantee that the item(s) you wish to exchange will be in stock. If the item(s) are out of stock, we will offer you a refund.

Disclaimer: Please be aware that the return, exchange, and refund policy is subject to change. We reserve the right to modify or update the policy at any time without prior notice.