Channel: Online
We want you to love your purchase! If you’re not completely satisfied, we’ve got you covered with our hassle-free return and exchange policy. Please take a look at our guidelines to ensure a smooth and easy process.
Please note that exchange and refund for online purchases cannot be done in-store. All exchanges and refunds for online purchases must be processed through our online return system.
Key Points to Remember:
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Return Request Deadline: You must submit a return request within 14 days from the purchase date.
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Exchange/Refund Deadline: Any exchanges or refunds must be completed within 30 days from the delivery date including the item drop-off.
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Requests submitted after 14 days or with no updates within 30 days will unfortunately be rejected or cancelled.
Return, Exchange, and Refund Policy:
You must submit a return request within 14 days from the purchase date | |
Non-Returnable/Non-Exchangeable Products
*Please note that the list of non-returnable products may vary, and additional items may be non-returnable. For the most up-to-date information, please refer to this page to determine the eligibility of an item. |
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Products must be:
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Return/Exchange Process: If you haven't submitted a return form yet, please follow this link for a step-by-step guide.
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Your refund will be credited to the original payment method. Please note that the initial shipping fee will not be refunded.
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Stock Availability and Exchanges: We cannot guarantee that the item(s) you wish to exchange will be in stock. If the item(s) are out of stock, we will offer you a refund. |
Disclaimer: Please be aware that the return, exchange, and refund policy is subject to change. We reserve the right to modify or update the policy at any time without prior notice.