[In-Store] Return & exchange policy

Exchange is valid at all stores in Singapore within:

• 14 days from the date of purchase for regular-priced items 
• 7 days from the date of purchase for sale items

Exchange is not applicable for the below scenarios : 

1. Products that are purchased outside of Singapore

2. Products that are purchased online

3. Products that have been altered

4. Products that fall under the Non-Exchangeable List

 Non-Exchangeable Products

• Gift card * Purchases that were made with any form of gift card or gift voucher will only be entitled to an exchange

1. Original receipt and credit card charge slip must be presented upon exchange.

2. Products must be:

- In its original selling/packing condition with original price tags intact
- Unused/ unwashed/ unworn/ undamaged

* For combined purchases (Eg: Buy one get one free or get the lowest-priced item at a discounted price), you are required to return all purchased items to facilitate the exchange process.