FAQ

Promotions

• Mother's Day 50% off 2nd women's full priced item
• GRWU: Men Spring edition
• [Online] Bundle Deals Terms & Conditions

Account and Membership

Order

• Before your order (Pre-order)
• After your order (Post-order)
• Order cancellation or amendments
• Gift service

Payment

• Guidelines to update payment methods
• Payment methods

Delivery

• Order delivery journey
• Our delivery schedule & fee
• Delivery address eligibility
• Overseas delivery
• Order helpline

Return/Refund

• Return & exchange policy
• [In-Store] Return & exchange policy
• Return form guideline
• Refund made easy
• Return journey

Others

• Career inquiry
• Collaboration inquiry
• [Online & In-store] Product & price difference
• Wt+ membership
• Alteration service