FAQ

Promotions

• End Season Sale: 10% OFF* min. 3 pcs on final bill
• [Online] 10% wt+ members benefit
• [Online] G2000 wt+ $20 exclusive voucher
• [Online] Bundle Deals Terms & Conditions

Account and Membership

Order

• Before your order (Pre-order)
• After your order (Post-order)
• Order cancellation or amendments
• Gift service

Payment

• Guidelines to update payment methods
• Payment methods

Delivery

• Delivery options
• Click & Collect
• Order delivery journey
• Our delivery schedule & fee
• Delivery address eligibility
• Overseas delivery

Return/Refund

• Return & exchange policy
• [In-Store] Return & exchange policy
• Return form guideline
• Returns packing guide
• Drop off guide
• Refund made easy

Others

• Career inquiry
• Collaboration inquiry
• [Online & In-store] Product & price difference
• Wt+ membership
• Alteration service